Learn how to correctly install the web browser plugin to access Hikvision devices via web browser.It is mentioned that Internet Explorer is the only compatib. For the first time you access the IP camera or DVR/NVR, the Internet Explorer (IE8, 9, 10) need to be installed with ActiveX plugin. The ActiveX plugin can allow browser receive the video streaming from these IP devices. If the installation of ActiveX bar doesn't pop-up, then you need to change three ActiveX controls in your Internet Setting of IE. Safari no longer supports most web plug-ins. To load webpages more quickly, save energy, and strengthen security, Safari is optimized for content that uses the HTML5 web standard, which doesn't require a plug-in. To enhance and customize your browsing experience, use Safari extensions instead of web plug-ins. To explore the Safari User Guide, click Table of Contents at the top of the page, or enter a word or phrase in the search field. If you need more help, visit the Safari Support website.

  1. Hikvision Web Plugin Mac Not Working Windows 10
  2. Hikvision Web Plugin Mac Not Working Windows
All IP cameras require a plugin to display their video stream in a web browser, and normally this poses no issue. The browser and camera will prompt you automatically to download and install the plugin when you try and view a live feed or, if you already have done so, will ask your permission to run the plugin.
Safari on the other hand does not automatically do this when running on a Mac, and so requires you to download and install the plugin manually. For many of our customers who aren't aware of this, it appears to them that their camera simply doesn't work. Thankfully, it's a very quick and straightforward issue to remedy.

Because you are directly connecting the NVR to your display via HDMI it is relying on the hardware of the NVR, if you view it on the iVMS Software or via the webpage login this should not be an issue. If you view on a Mac since the recent Safari 12 update the plugin does not work, hopefully someone will fix this soon!


There are a couple of places you can download the plugin from:
Hikvision web plugin
  • Hikvision's Overseas Website - On this site, you're after the file named 'Plug-in V3.0.5.26 build20150126 for Mac OS' (or a newer version). You may need to create an account to access the download, and so the below might be a preferable alternative.
  • Hikvision's European Download Portal - This site provides a direct download to the same plugin as above. Of course, do ensure you're downloading the 'for macosx' file.

Hikvision Web Plugin Mac Not Working Windows 10

Once you've downloaded the plugin, close your browser and install it. You will be prompted upon reopening your browser to give the plugin permission to run, which you should allow, and afterwards your camera should provide a live view!

Hikvision Web Plugin Mac Not Working Windows

Hikvision web plugin mac not working windowsPlugin
NB - Updated information and links here:
https://forum.use-ip.co.uk/threads/hikvisions-latest-mac-plugins.1602/